Legal

Privacy
Policy

Last updated: July 2026

VueChat ("we", "us", "our") is committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights in relation to it.

1. Who We Are

VueChat is a boutique creator management agency operating in the United Kingdom. You can contact us at hello@usevuechat.com.

2. Information We Collect

We collect information you provide to us directly, including:

  • Name, email address, and contact details submitted via our application form
  • Information about your OnlyFans or creator account (earnings, niche, subscriber count)
  • Any other information you choose to share with us during onboarding or communication

We may also collect basic analytics data about how visitors use our website (pages visited, time on site, device type). This is collected via cookies where you have given consent.

3. How We Use Your Information

We use the information we collect to:

  • Evaluate your application to work with VueChat
  • Contact you regarding your application or enquiry
  • Manage your account and deliver our services if you become a client
  • Send you updates relevant to our working relationship
  • Improve our website and services

We will not sell, rent, or share your personal information with third parties for marketing purposes.

4. Legal Basis for Processing

We process your personal data on the following legal bases:

  • Legitimate interests — reviewing applications and running our business
  • Contract — delivering services to clients we work with
  • Consent — for cookies and any marketing communications

5. Cookies

Our website uses cookies to remember your preferences and understand how visitors use the site. You can accept or decline non-essential cookies when you first visit. Declining cookies will not affect your ability to use the site.

6. How Long We Keep Your Data

We retain application data for up to 12 months. Client data is retained for the duration of our working relationship and for up to 2 years afterwards for legal and accounting purposes. You can request deletion at any time.

7. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to how we process your data
  • Request a copy of your data in a portable format

To exercise any of these rights, email us at hello@usevuechat.com. We will respond within 30 days.

8. Third-Party Services

We may use the following third-party tools to run our business:

  • Formspree — for processing application form submissions
  • Google Fonts — for website typography (no personal data collected)
  • Calendly — for scheduling discovery calls

Each of these services has its own privacy policy. We only share the minimum data necessary for these tools to function.

9. Security

We take reasonable steps to protect your personal data from loss, misuse, or unauthorised access. All communications with our team are handled privately and confidentially.

10. Changes to This Policy

We may update this policy from time to time. When we do, we'll update the date at the top of this page. Continued use of our website after any changes constitutes your acceptance of the updated policy.

11. Contact

Questions about this policy? Email us at hello@usevuechat.com.