Privacy
Policy

VueChat ("we", "us", "our") is committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights in relation to it.

1. Who We Are

VueChat is a boutique creator management agency operating in the United Kingdom. You can contact us at hello@usevuechat.com.

2. Information We Collect

We collect information you provide to us directly, including:

• Name, email address, and contact details submitted via our application form
• Information about your OnlyFans or creator account (earnings, niche, subscriber count)
• Any other information you choose to share with us during onboarding or communication

We do not run analytics or visitor-tracking software on this website, and we do not build profiles of the people who visit it. If that changes, we will update this policy and ask for your consent before collecting anything.

3. How We Use Your Information

We use the information we collect to:

• Evaluate your application to work with VueChat
• Contact you regarding your application or enquiry
• Manage your account and deliver our services if you become a client
• Send you updates relevant to our working relationship
• Improve our website and services

We will not sell, rent, or share your personal information with third parties for marketing purposes.

4. Legal Basis for Processing

We process your personal data on the following legal bases:

• Legitimate interests — reviewing applications and running our business
• Contract — delivering services to clients we work with
• Consent — for cookies and any marketing communications

5. Cookies

We do not use tracking or advertising cookies. The only thing this site stores on your device is a single entry in your browser's local storage, which records whether you accepted or declined the notice shown on your first visit so that we do not ask again. Declining will not affect your ability to use the site.

6. How Long We Keep Your Data

We retain application data for up to 12 months. Client data is retained for the duration of our working relationship and for up to 2 years afterwards for legal and accounting purposes. You can request deletion at any time.

7. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to how we process your data
• Request a copy of your data in a portable format

To exercise any of these rights, email us at hello@usevuechat.com. We will respond within 30 days.

8. Third-Party Services

We may use the following third-party tools to run our business:

• Web3Forms — processes submissions from our application and contact forms
• Google Fonts — serves the typography used on this site; Google receives your IP address when the fonts load
• Cloudflare (cdnjs) and jsDelivr — serve the animation and mapping scripts this site uses; these providers receive your IP address when the page loads
• WhatsApp (Meta) — only if you choose to contact us using the WhatsApp button

Each of these services has its own privacy policy. We only share the minimum data necessary for these tools to function.

9. Security

We take reasonable steps to protect your personal data from loss, misuse, or unauthorised access. All communications with our team are handled privately and confidentially.

10. Changes to This Policy

We may update this policy from time to time. When we do, we'll update the date at the top of this page. Continued use of our website after any changes constitutes your acceptance of the updated policy.

11. Contact

Questions about this policy? Email us at hello@usevuechat.com.